General Services

In the past the citizens of 48 countries were permitted to stay in Indonesia for up to 60 days without needing a visa. This policy now only applies to the nationals of 11 countries – Brunei Darussalam, Chile, Hong Kong, Macao, Malaysia, Morocco, Peru, the Philippines, Singapore, Thailand and Vietnam – and for a period of only 30 days, as long as they have a passport that is valid for 6 months or more. Further, this visa free facility cannot be converted into any other type of visa nor can it be extended.

The citizens of Argentina, Austria, Australia, Belgium, Brazil, Canada, China, Denmark, Egypt, Finland, France, Germany, Hungry, India, Ireland, Italy, Japan, Kuwait, Luxembourg, Maldives, New Zealand, Norway, Poland, Qatar, Russia, Saudi Arabia, South Africa, South Korea, Spain, Switzerland, Taiwan, United Arab Emirates, and the United States need to pay for a ‘ VISA ON ARRIVAL’. This can be purchased upon arrival at an international port or airport in Indonesia (Initially this is only available at Medan, Pekanbaru, Padang, Portugal, Jakarta, Surabaya, Bali and Manado airports, and at the Batam, Bintan, Medan, Sumatra, Padang – Sumatra, Padang Bai – Bali, and Jayapura – Papua seaports ) as long as applicants hold a current passport that is valid for 6 months or more. This must be presented along with an airline disembarkation card. If requested, proof may also be required that an applicant has the means to live while in Indonesia.

Those individuals not on the visa–free list of countries or on the visa–on–arrival list must apply for a visa overseas before arrival in Indonesia.

Those visitors who overstay this visa on arrival can leave Indonesia by paying US$ 20 for every day they overstay their visa. Further, airlines that have their flights delayed for any reason can have their passengers exempted from paying any overstaying penalties.

Bali offers 4 major beach resort areas, all within close proximity to Ngurah Rai Airport of Denpasar. Each area is quite different; from hustle and bustle of Kuta to the manicured gardens of Nusa Dua. Or maybe the quieter, cooler inland retreat of Ubud. The range of accommodation in Bali is enormous and we have contracts with most hotels and villas from budget through to luxury.

We are pleased to offer meet and greet services upon arrival to Bali. Our representatives will wait at the airport displaying signs with your name. ER Tours will also transfer you back to the airport after the completion of your holiday. All transfers are provided in air-conditioned vehicles, accompanied by an English speaking tour guide.

The information contained in our pages were correct at the time of posting. Itineraries and or prices are subject to change as a result of airfare increases, currency fluctuations, increase in hotel rates, fuel price increase, Government tax levies etc.

Inclusions

Transfers include:

• Meeting and assistance on arrival.
• Transportation in air-conditioned vehicles.
• Services of an English-speaking guide.
• Porterage between airport/hotel and vice versa. (not within airports and hotels)
• Reconfirmation of travel reservations.

Day Tours include:

• Transportation in air-conditioned vehicles.
• Services of an English speaking guide.
• Admission fees and donations.
• Meals as specified in each itinerary.

Package Tours include:

• Transportation in air-conditioned vehicles.
• Services of an English speaking guide.
• Admission fees and donations.
• Accommodation at specified hotels or similar.
• Tours as specified in each itinerary.
• Meals as specified in each itinerary.
• Porterage between airport/hotel and vice versa. (not within airports and or hotels)
  

Exclusions

We do not include international or domestic airfares (unless specified), airport taxes, meal other than those specified in each itinerary, beverages, laundry, excess baggage charge, cable, telephone and other communication charges and all items of a personal nature.

Responsibilities

E.R. Tours cannot accept liability for any act or omission whatsoever, whether negligent of otherwise of those airlines, hoteliers or others providing services in connection with arrangements over whom we have no direct control. We act only as agents for companies we represent and disclaim any and all liability for property loss or damage and/or any and all damages directly of indirectly resulting from death or personal injuries, which may be sustained on account of or arising from, by reason of, or while engaged in any tour, whether due to the ownership maintenance, use, operation or control of any aircraft, automobile, bicycle, boat, vehicle, inn, hotel, guesthouse, common carrier of otherwise, or whether caused by failure of delay or by any transportation company, due to any cause whatsoever, occurring during a tour under its management, sponsorship, procurement or otherwise.

Cancellations and Refunds

Cancellation fees will be levied in accordance with charges imposed by hotels and associated transportation services. All hotels charge a minimum on one night rate for no-shows or late cancellations. No refunds will be made in respect of sightseeing, accommodation, meals, or any other services not utilized after the tour has commenced.